Returns & Exchanges
At Helen Kaminski, we pride ourselves on the quality of our craftsmanship and want you to be completely satisfied with your purchase. If your item isn't quite right, we offer returns on full-priced items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely attach it to the outside of your parcel, covering any previous delivery marks.
Drop Off and Track
Drop your package at any authorized shipping location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing